The comfort of a Sno-Ball
There's been a lot of talk about preserving the flavor of this great city; its food, culture and music. But this past week, I stumbled upon another New Orleans tradition; the Sno-Ball. Now, I grew up in Western New York and remember plenty of brain-freezes and purple tongues caused by Sno-Cones at the county fair.
But the Sno-Ball is something else. It's a finely shaved ice concoction steeped in exotic syrups like Cream of Nectar. A great one melts in your mouth almost like ice cream. They make them all over New Orleans, but locals say there's only one worth talking about. They're made by Hansen's Sno-Bliz.
The business was started in 1939 by Mary and Ernest Hansen. Ernest shaved the ice with a homemade (and patented) machine. His wife made the syrups. Each one was a work of art. They tended the store dutifully for more than 60 years and even opened the Saturday before Katrina hit. Sadly, Mary died in September at 95 years of age, after being evacuated. Ernest followed his partner in life and business this past March. He was 94. The shop lay shuttered.
Ashley, the Hansen's plucky 32-year-old granddaughter, didn't want the storm to be the closing chapter in her grandparents' lives. She needed to carry on the tradition. But when I met with her this week in the cinderblock shop, she told me it wasn't just for them. Reopening Hansen's was for the generations of residents -- black and white, Uptown and Lower Ninth, politicos and just plain folks -- who rubbed elbows as they stood in line during the summer's sweltering heat waiting for a taste of
heaven.
Ashley Hansen shows off a Cream of Nectar/Cream of Ice Cream Sno-Ball.
Ashley had been helping her grandparents at the shop for a few years. Now it all fell on her shoulders. On Memorial Day Weekend, she cautiously unlocked the faded, old wooden doors and held her breath. Would they still come? Was New Orleans still alive? She smiles from ear to ear remembering that day. They lined up just like old times. This weekend, as she prepares to fire up the ancient Sno-Bliz machine, she'll be searching the crowds for familiar faces. She knows some of them are gone. But as she looks across the walls filled with faded pictures and clippings of her grandparents and their generations of customers, she takes comfort in knowing Hansen's will be there when, and if, they return.
Read more from NBC's Gulf Coast recovery files, Steve Majors
Friday at post time
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My grandparents lived on Avenue C in Westwego until their deaths a few years ago. As a child each of us 3 grandchildren would take turns spending a week with my grandparents and the highlight of EVERY day was walking down the street to the Sno-ball stand. We literally watched the clock waiting for them to open. I dont' think I've ever had a Hansen's but nothing beats a New Orleans style sno ball!
(Sent Jun 9, 2006 3:39:22 PM)
Dewey, I am sure from Reno it is easy to judge. I suggest that you come down here and live this disaster to get the full extent of what has happened.
Insurance money-what a joke! It took me six months to settle up with my insurance carrier and I AM AN ATTORNEY. I was one of the lucky ones. I was just able to start work on my home three weeks ago and, believe me, I have pushed to the limit to even have that done. Have you ever tried to call to have a leak in your roof fixed and been frustrated by how long it might take for a roofer to show up? Try calling to have your entire roof replaced when 50,000 other people are trying to have the same thing done!
You mention billions of dollars in aid that has come to this area. Very little federal dollars have actually been put in to the hands of homeowners to be used for reconstruction of their homes. I know of no one that has received any federal aide for this purpose yet.
Put on top of this the mental toll that this disaster has taken on people. You need to realize that many of the individuals that lost everything were elderly. Imagine the difficulty these individuals have in addressing their homes.
Don't get me wrong. Some individuals have yet to address their homes. But, to criticize the pace of this recovery shows that your clearly have no clue.
(Sent Jun 9, 2006 3:17:54 PM)
To Dewey Quong from Reno:
From reading your blog, I can see that either you've never been to NOLA or you went and did not appreciate the complexity and beauty of the culture there. "What's with all the stories???" Are you kidding?
If you've been reading the updates on MSNBC and other venues about the insurance money, many of these companies are fighting the people who desperately need these funds in order to rebuild. they're citing technicalities in contracts, etc., and it's a travesty that they have to be victimized a second time - first by the hurricane, and second by the insurance companies they trusted would help them through a tragedy.
And, if you've been reading these stories about the rebuilding on MSNBC, then you would know that slowly but surely there is a lot of rebuilding going on there and that the wonderful people who make up New Orleans are fighting to get their lives back.
I live in New York, and although it's been close to five years since the World Trade Center was hit, the rebuilding only began last year. I know many people here who still can't go back into the city because of post-traumatic stress.
Things take time, and stories such as this one only energize the desire to pull through and see that even for those who had nothing, that there is a light at the end of this long tunnel.
So stop talking about things you have no idea about.
(Sent Jun 9, 2006 3:15:27 PM)
Dewey wants to know why we aren't rebuilding. Here's one example:
A friend's house is in Uptown New Orleans. It took at least six feet of water. Searchers chopped a hole in the roof to look for survivors (the family had already evacuated), so the upper story was affected as well.
First, flood insurance is separate from other policies, so everyone affected has to file two claims for a single property, and deal with at least two adjusters, each of which want to show that the damage was caused by something other than what they're liable for.
Second, while some policies pay directly to the claimant, others (like my friend's) pay settlements to whatever entity holds the mortgage, which then reimburses my friend after varying amounts of repairs are made. So my friend, who has had to find and pay for alternate housing as well as rebuild his business (he's one of those local business owners), also has to finance his own repairs.
That's why it's taking longer than expected. Believe me, it's no one's choice.
Bill Plasse, Metairie, LA (Sent Jun 9, 2006 3:01:24 PM)
I've lived away from New Orleans for 19 years now...and, you know, it's not so much the spicy food I miss...it's the Sno-Balls! and a Hansen's Sno Blizz was the treat that made living in the sweltering heat worth it!
Pat Helmstetter, Mission Viejo, CA (Sent Jun 9, 2006 2:44:08 PM)
My favorite comes in Tulane colors -- half bubble gum, half spearmint.
Judy Deck, Elkin NC (Sent Jun 9, 2006 2:13:40 PM)
Thanks for the memory of the New Orleans Sno-Ball experience. I lived on Plum St. in Uptown as a child in the 1950's and went to Lusher Elementary School. The Plum Street Sno-Ball stand was just one block away. Eggnog, Sperament, Cream of Coconut and Cream of Necter were just some of my favorits. The shaved ice and unusual flavors could not be found anywhere else. After moving away I came back to New Orleans in later years to visit relatives and brought my own children to the Plum Street Sno-Ball stand. This was usually one of our first stops. This Sno-Ball stand was near Tulane University and Sophie Newcomb College, and there was always activity around this area. New Orleans is a city of unique neighborhoods unlike any other in the South and the Sno-Ball stand in each neighborhood was one of the real landmarks.
Libby Queyrouze Scrima, Dallas, TX (Sent Jun 9, 2006 1:49:18 PM)
What's with the continuing stories of NOLA? If the local government in NO wanted to fix the city they would. The city council should go out and post notices on all closed homes and businesses and say they have x days to start repairs and continue those repairs on their property or the city will tear down the building and send the owner the bill.
Billions of dollars have poured into NO by the government, Red Cross, volunteers and others. Granted that lot of the money went to house, feed and clothes the victims and lots more was wasted, but what happened to the insurance money?
Insurance is bought to rebuild after a disaster, why aren't the people who have collected using the money to rebuild? Instead we see video of block upon block of empty damaged homes.
Brian, Steve, NBC - where is all the money being spent? Why are there still so many closed building and businesses? Who is rebuilding and where?
It's been almost a year since the first drop of water hit NO; where's the progress in reconstruction? What are the people waiting for?
It's great that one business is back and running and I'm sure you'll have another story next month about another business but in the meantime what about the rest of the city?
Dewey Quong, Reno, NV (Sent Jun 9, 2006 1:40:59 PM)
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